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Richter & Phillips Guarantees
15 Day Money Back Guarantee
Our 15-day return policy allows you time to consider your purchase. If for any reason you are not satisfied you can return any item, without engraving and in it’s original condition, within 15 days of the date of shipment for a full refund. We want you to be confident you are receiving the best merchandise at the best price.
Lifetime Diamond Upgrade
We offer a lifetime upgrade for a diamond you buy from us. If you decide to trade in, we’ll give you the full amount of your original purchase towards the purchase of a new diamond of greater value. For example, if you buy a diamond today for $3000 and want to trade it in a year for a diamond that costs $4100, you’ll have to pay only $1100.
Added Value Guarantee
Each diamond solitaire purchased at Richter & Phillips includes:
• Free sizing
• Free appraisal for insurance purposes
• Free maintenance inspections
• Free cleaning and polishing
Richter & Phillips offers no interest financing through Wells Fargo Financial. The Wells Fargo Jewelry Advantage credit card is issued bay Wells Fargo Financial National Bank. Apply online here or ask your sales associate for details. We also offer one year interest free layaway. Price Protection Guarantee If within 90 days of your purchase you find a diamond with the same specifications and is graded by the same gemological laboratory at a lower price anywhere in the United States, Diamonds Direct will match it and give you 10% of the difference.
Trade In Option
Richter & Phillips welcomes the trade in of your gold, diamonds, or jewelry (even if not purchased here). The value can be applied to any new purchase.
Richter & Phillips