Customer Service
We welcome your feedback. Please use any of the following methods to submit questions, comments or suggestions.
Online:
Contact Us
By email:
info@richterphillips.com
By phone:
1-800-774-3672
9am to 5pm Weekdays,
10am to 3pm Saturday EST
By fax:
513-241-7054
Shipping information
We pay for shipping. Your order will be delivered to your door free of charge!
Sales Tax
Ohio residence add 6% sales tax.
At this time, we do not ship outside the United States or to P.O. boxes. Shipments to Alaska and Hawaii may require additional shipping charges.
How fast will I get my order?
All orders are processed between 8 a.m. and 5 p.m. (EST), Monday through Friday; 10am to 3pm (EST) Saturday.
How do I return something?
All jewelry carries a 14 day money back guarantee. Returned items should be sent directly to us at:
Richter & Phillips
202 East Sixth Street
Cincinnati, Ohio 45202
USA