Voted “Best Jeweler” and “Best place to buy your Engagement ring” 

Voted “Best Jeweler” and “Best place to buy your Engagement ring” 

Call us now

513.241.3510 or 1.800.744.3672

Or visit us in store at 601 Main St, Cincinnati, OH

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CONTACT INFORMATION

We welcome your feedback. Please use any of the following methods to submit questions, comments or suggestions.

EMAIL

customerservice@richterphillips.com

PHONE

513-241-3510

MTWF: 9-5:15
TH: 9-8
Sat: 10-4
Sun: CLOSED

FAX

513-241-7054

SHIPPING & TAXES

We offer FREE shipping on all orders over $50.00 shipped within the continental U.S. At this time, we do not ship outside the United States or to P.O. boxes. Shipments to Alaska and Hawaii may require additional shipping charges.

HOW FAST WILL I GET MY ORDER?

All orders are processed between Monday through Friday, 9am to 5:15pm (EST); Saturday, 10am to 4pm (EST).

SALES TAX

Ohio residence add 6.75% sales tax.

15-DAY RETURN POLICY

Our 15-day return policy gives you plenty of time to consider your purchase. If for any reason you are not satisfied you can return any item, without engraving and in its original condition, within 15 days of the date purchased or the date of shipment for a refund or an exchange. 

PLEASE NOTE
Certain exclusions apply including special orders and pre-approved custom made pieces are not returnable.

Returned items should be sent directly to us at:

Richter & Phillips
601 Main Street
Cincinnati, Ohio 45202

PAYMENT OPTIONS

We accept the following credit cards:

Visa
MasterCard
American Express
Discover

LAYAWAY & ALTERNATIVE PAYMENT METHODS

Layaway is available at no interest for one year. A 20% down payment is required for monthly payments.

Richter & Phillips will be happy to discuss other terms of payment if a customer needs to purchase and pick up items before they are paid in full.

THE WELLS FARGO JEWELRY ADVANTAGE® CREDIT CARD*

*The Wells Fargo Jewelry Advantage® credit card is issued with approved credit by Wells Fargo Bank, N.A.
Learn More.

Over 100 Designers

View The Largest
In-Store Collection

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Store Hours:

Monday 9:00 – 5:15
Tuesday 9:00 – 5:15
Wednesday 9:00 – 5:15
Thursday 9:00 – 8:00
Friday 9:00 – 5:15
Saturday 10:00 – 4:00
Sunday CLOSED
or by appointment
601 Main St. Cincinnati, OH