Best Customer Service
It has been an honor to serve Cincinnati for all watch and jewelry needs since 1896. We strive to provide a 5-star customer service experience every time you walk through our doors or join us online. If you would like to offer us some feedback, get in touch with us here
How can we help you today?
It is our goal to help assist you in any way we can. Please take a look at our FAQ page to see if that answers any of your questions. Our customer service representative is also just a click away to answer any questions about our products or services.
Be the Designer
Work with one of our talented designers, who can help sketch or use ideas you provide to create a one-of-a-kind piece, no else has.
Need To Return?
We currently have a 15- day return policy for your convenice. You can read more information about our return and exchange policies here: